Privacy Policy

This Privacy Policy describes how YL Home Sweet Home (“we,” “us,” “our”, “YL”) collects, uses, discloses, and protects the personal information you provide through our website
https://ylhomesweethome.com (“Website”) and through text-message communications (SMS/MMS) when you opt in to receive messages from us.
This policy is intended to meet the requirements of the U.S. A2P 10DLC regime and the features of GoHighLevel. By using the Website or opting into our text-message programs, you accept and consent to the practices described here.

1. What Information We Collect

We may collect the following categories of personal information:

  • Contact information: such as your name, email address, postal address, and mobile phone number.
  • Usage information: details of how you interact with our Website (pages visited, time spent, device/browser type, IP address, etc.).
  • Communications metadata: for messaging programs, we may collect timestamps, message status (delivered, failed, replied), and responses (e.g., “STOP” or “HELP”).
  • Other information you provide: when you submit forms, request quotes, subscribe to messages, or otherwise communicate with us.

2. How We Use Your Information

We use your personal information for these purposes:

  • To deliver the services, information, quotes, or content you request from us.
  • To send you SMS/MMS messages if you have opted in, including notifications, alerts, marketing/promotions, and updates.
  • To improve the Website, our communications, and our services by analyzing usage and feedback.
  • To comply with legal, regulatory, or security obligations.
  • To communicate with you (via email, text, or phone) about our offers, changes to this policy, or your inquiries.

3. SMS Program, Consent & A2P Compliance

If you opt in to receive SMS/MMS messages from us:

  • You acknowledge that message and data rates may apply.
  • Message frequency may vary.
  • To opt out, reply STOP to any message. To get help, reply HELP or contact us at +1 916-999-9172.
  • We will not require you to provide mobile phone information solely for SMS consent; the mobile number field is optional unless required for a requested service.
  • We will keep a record of your opt-in consent and the date/time of opt-in.
  • We will not share your mobile number or opt-in data for SMS/MMS with third parties for marketing purposes without your explicit written consent.
  • All forms collecting mobile numbers will include clear consent language and a link to this Privacy Policy.

4. How We Share Your Information

We do not sell your personal information. We may share your information as follows:

  • With service providers who perform functions on our behalf (e.g., website hosting, email/text messaging platform, analytics).
  • With our affiliates or permitted third parties for service delivery or business operations, provided those parties agree to protect your information.
  • If required by law, regulation, legal process, or to protect our rights or property.
  • In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of that transaction—where required by law, we will notify you or provide an opportunity to opt out.

5. Data Retention

We retain your personal information only as long as needed to fulfill the purposes described herein, including to satisfy legal, tax, or accounting obligations. We will delete or anonymize data when retention is no longer required.

6. Cookies and Tracking Technologies

We and our third-party service providers use cookies, web beacons, pixel tags, and similar technologies to collect usage information on the Website. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect functionality.

7. Your Rights (Depending on Your Jurisdiction)

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information, or opt out of certain processing. If you wish to exercise these rights, please contact us at [email protected]. We will respond within the timeframe required by applicable law.

8. Children’s Privacy

Our Website and SMS/MMS programs are not directed at children under 13. We do not knowingly collect personal information from anyone under 13. If we learn we have collected such information, we will delete it.

9. International Transfers

If you are located outside the U.S., your personal information may be transferred to, stored, and processed in the U.S. or other jurisdictions. We will treat your data in accordance with this Privacy Policy and applicable laws.

10. Security

We implement reasonable administrative, technical, and organizational security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage is completely secure.

11. Updates to this Policy

We may update this Privacy Policy periodically. When we do, we will revise the “Effective Date” and post the updated policy on the Website. We encourage you to review this policy occasionally.

12. How to Contact Us

If you have questions, comments, or requests regarding this Privacy Policy or your personal information, please contact us:
YL Home Sweet Home
4480 Yankee Hill Road, Rocklin, CA 95677
Email: [email protected]
Phone: +1 916-999-9172